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One of the most often asked questions is "How do I get started?"
Due to differences in products and target markets, you do not necessarily
have to methodically follow all 9 steps listed here, but most would help you
achieve a higher response. Collectively, the 9 steps mean a substantial increase
to the overall reaction to those you target. A quality list by itself is not a
guarantee for success.
Response means those who react positively to your mailing - buy your products
or ask for more details, a request for a salesman to call, or for you to send a
catalogue, price list etc. Direct Mail can be used to either sell your products
or to soften up your target market for a later sell.
We cannot, of course, guarantee you will receive an incredible response but,
here are a few simple steps to substantially increase your chances of success
and hopefully, convince you that selling by mail is "The" way to sell in the future.
Following most of the steps listed could increase your response.
1. TARGET USING THE RIGHT LIST
If your product does not appeal to large or small firms, select only those
which are right for you. Careful targeting alone can double response rates and
it may be worth spending time and extra money on selection than mailing a List
which is too broad a coverage. Direct Mail is all about selectivity.
Boise Direct deals with many list brokers and can help you find the right list.
2. TIMING FOR MAXIMUM IMPACT
Try to avoid arriving on a Monday. This seems to be the time for bills and
a high percentage of other peoples' mailings seem to get delivered as they are
usually sent 2nd Class at the end of the week. The Post Office delivers them
over the weekend/Monday. So it is a bad time to be received.
Best to Mail out MONDAY or at least no later than Wednesday to arrive
mid/end of week for 2nd Class Mailing. Other timing factors to be considered
are, of course, seasonal buying habits of your targeted market and holidays,
which could also reduce responses.
3. ORIGINAL CONTENTS
How often have you received the same type of brochure/letters all looking
the same and saying it in the same old fashioned way?
Yours should be different "Copy" which will make your audience
look twice and find it hard to put it in the Bin.
Think what you can do to achieve a Mailing, which stands out from the rest,
one that is not boring and really does make your services worth investigating.
4. STATE BENEFITS
Just what are you trying to say. Don't cloud your offer with too many funny
words. What are your unique selling points? Why are you better than your
competitors? Include the benefits to your potential clients, perhaps put each
benefit in Bolder Print to make them stand out, and then beef up the
"Copy" to make it look more interesting and easier to read in plain English.
5. EASY RESPONSE
This step alone can make a big difference to responses. Put an addressed
reply card or envelope in the mailing. Put an Order Form or ask them to check
boxes for various types of action.
Put your Fax, Telephone Number or Email address for that quick response for
those who can't wait for the Post Office.
6. BUSINESS NAME PERSONALIZATION
When you are mailing to Businesses, the best form of Personalizing is to
use the Business Name in the Copy. Laser Letters can achieve this. For example,
you could say something like this when mailing a company called XYZ Ltd.
| Dear Productivity Improver,
The Amazing new Rivet Machine Could save XYZ Ltd 50%
Production Costs
As one of the leading Precision Engineering Companies, I am sure
that XYZ Ltd is always on the lookout for ways to improve
productivity in reducing riveting time. Our new machine is designed
to increase your productivity at a very competitive price.
This fully guaranteed machine is an amazing feat of British
Engineering and just look at the following features to save you
production cost...etc..etc
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This type of letter is lively, gets to the point quickly and spells out the
benefits in plain English in the opening paragraphs.
Personalization can also be used to make the copy of the letter match the
type of lists being mailed. In other words, change the copy to have empathy
with the different types of Lists you have selected.
Incidentally, try to avoid the "Dear Sir/Madam" letter salutation.
Instead, in the absence of a named contact, a salutation in key with the relationship
of the type of product/person reading is better.
For example, "Dear Car Fleet Buyer", "Dear Training Course
Attendee", "Dear Computer Stationery User", "Dear Delivery
Service Purchaser". Surely you must be able to think of a more suitable
salutation for your Products/Market than "Dear Sir/Madam"! In fact,
let the salutation set the theme for the letter as we have done in our example letter above.
7. SPLIT TEST ANALYSIS
Try several different letters or different enclosures using the same List,
but split into two parts. Test one letter or brochure against another to arrive
at the best one. Then test another against the best previous one to see if you
can beat it still more in terms of response. You must remember to put Codes on
your Reply Literature so you will be able to identify which "Mailing Pack"
the response came from.
8. REPEAT SAME LIST MAILING
Why mail a List just once? As our Business Lists can be sold for multiple
mailings, and not just rented only for one time use, you can mail our Lists as
many times as you like. If the first mailing was profitable, it very often follows
that subsequent mailings to the same List will also be successful. Indeed, many of
our customers have mailed over and over again with consistently, good results every time.
9. BEST CONTACT STYLING
Not all Business Lists have a named contact, and indeed the ones that have,
cannot be 100% up to date because of frequent changes. So styling to the most
relevant person for purchasing your products is the best method of approach.
When you are targeting the larger Companies choose openings like "The
Photocopy Buyer", or "The Office Equipment Manager", to pin down
the person who will buy a specific type of product which you are selling.
For more help call 208-375-1030
or click on the Contact Us link in the upper-left navigation bar.
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We can deliver the goods nationwide!
Please call us for a free estimate
208-375-1010
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Boise Direct, 5375 Kendall St., Boise, Idaho 83706
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